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Non-food retail · Wholesale

Franchise marketing for trade wholesalers

Marketing for wholesale chains: more business customers per location.

By Gijs Bodenstaff · Updated:

Franchise marketing for trade wholesalers brings business owners and tradespeople to the wholesale location in their region, with product range, opening hours and trade terms. We carry it out for every location in your franchise brand, so your marketing team keeps room for brand and strategy.

What makes marketing for wholesale chains different?

Business customers look for a nearby wholesaler with stock, early opening hours and good terms. A tradesperson who needs materials in the morning chooses the location on their route.

That combination of brand and local choice calls for a different approach from marketing for a single business with a single address.

How do business customers search for trade wholesalers?

These are search queries we see again and again in this sector, along with what the location needs in order to be chosen.

Searches by business customers and what a location needs
Search queryWhat the location needs in order to be chosen
[trade] wholesaler [town]A location profile with product range
wholesaler open at 7amEarly opening hours
apply for a trade accountRegistration for business customers
delivery to building siteDelivery services

How the same question sounds in an AI assistant

In ChatGPT, Gemini or Google AI Overviews, business customers ask longer questions, for example: "Which installation wholesaler in the region opens at 7am and delivers to the building site?" An AI can only recommend a location if those details are literally stated in the profile, reviews and location page. That is why we combine local findability with automating local campaigns.

What goes wrong at wholesale chains?

In the baseline measurements of wholesale chains, we see the same patterns again and again. They can be fixed, but they take time and specialist knowledge.

Opening hours not aligned

Early opening hours are not shown correctly in the profile.

Product range unknown

Tradespeople do not know whether something is in stock.

Cumbersome trade applications

New customers do not register.

Consumers wrongly informed

It is unclear whether consumers are welcome.

Our approach for trade wholesalers

This is the starting point for wholesale chains. After the pilot, we adjust based on what the data shows for each location.

What we do per channel for trade wholesalers
ChannelUse for trade wholesalers
Google Business ProfileOpening hours, services, who the wholesaler is for
Location pagesProduct range, delivery, trade account
Google AdsCampaigns aimed at tradespeople in the region
LinkedInContent for installers and contractors
EmailPromotions and news for business customers

No time or expertise in-house? Leave your franchise marketing to us.

Rules and points of attention for trade wholesalers

Prices for business customers are often excluding VAT; state this clearly. Be clear about whether consumers can buy.

This is not legal advice; if in doubt, we consult your franchise brand's lawyer or trade association.

What does better visibility deliver for wholesale chains?

The NFV non-food retail sector, under which we classify trade wholesalers, had 180 franchise brands with 7,713 locations and €13.5 billion in revenue in 2025. That is an average of around €1,750,000 in revenue per location per year. The worked example below shows the revenue effect at which the Growth package pays for itself.

Worked example per location (average for the NFV non-food retail sector, 2025)
ItemAmount
Average revenue per location per year€1,750,292
Per month€145,858
1% extra revenue per year€17,503
Cost of Growth package per year€3,000
Break-even point: required revenue growth0.17%

Which KPIs matter for wholesale chains?

In addition to the standard KPIs in our monthly report (visibility, customer actions, reviews and position in Maps), in this sector we also look at:

Extra KPIs for trade wholesalers
KPIWhy
New trade accountsGrowth
Direction requestsVisits
Online orders per locationRevenue

When should you plan marketing for trade wholesalers?

The construction and installation sector is busiest in spring and autumn; the construction industry's summer shutdown causes a dip. We put these peaks in the content calendar, so that profiles, ads and social media are ready in time.

How do we get started with franchise marketing for trade wholesalers?

We start small and measurable. First a baseline measurement, then a pilot with ten to fifteen locations, and only then the whole franchise brand. That way, after a quarter you can see what franchise marketing for trade wholesalers delivers, with real figures per location.

90-day start plan for wholesale chains
PeriodWhat we do
Weeks 1-2Baseline measurement at three locations for searches such as [trade] wholesaler [town] and wholesaler open at 7am, plus an AI test with fixed questions
Weeks 3-4Google Business Profile: opening hours, services, who the wholesaler is for
Month 2Location pages and Google Ads: campaigns aimed at tradespeople in the region
Month 3LinkedIn live and first monthly report with new trade accounts and direction requests

Checklist: is your wholesale franchise in good shape online?

  • A location profile with product range
  • Early opening hours
  • Registration for business customers
  • Delivery services
  • Email: promotions and news for business customers

Can you not tick off every point for every location? Then the free scan shows exactly where the gains are.

Who works on franchise marketing for trade wholesalers?

Every location of your franchise brand is backed by the same team, working the same way: Gijs Bodenstaff for strategy and client contact, Angela for analysis and content, Elisabeth for local Google Ads, Peter for local authority and ten trained freelancers for day-to-day delivery. Every week we train on changes at Google. See who is behind this agency.

Related sectors and services for trade wholesalers

This page belongs to marketing for non-food retail brands. Comparable sectors are franchise marketing for garages and franchise marketing for sports shops. For trade wholesalers we focus mainly on local search ads and location pages that rank. For more on costs, see weighing in-house against outsourcing; you can start by measuring ROI per franchise location.

Frequently asked questions about franchise marketing for trade wholesalers

Wholesalers: does local findability work for a wholesaler?
Yes, tradespeople look for a location on their route. Correct opening hours and product range are decisive.
How do we attract new business customers?
With simple registration, campaigns aimed at tradespeople and content about the product range.
Do you also work for wholesale chains that are not franchises?
Yes. Branch-based companies and chains of independent business owners under one brand face the same challenge: many locations, one brand. The approach is the same; only the arrangements with the locations differ.
What do franchisees of wholesale chains notice from this?
That their location is easier to find and that reviews receive a response within 24 hours. They occasionally send photos or local news via WhatsApp and receive their own figures every month, compared with the brand average.
Wholesalers: can customers find our locations through AI assistants?
Yes. AI assistants such as ChatGPT, Gemini and Google AI Overviews use profiles, reviews and location pages to make a recommendation. The more consistent and complete that information is for each location, the greater the chance that your location is mentioned.
How quickly do wholesale chains see results?
Improvements to profiles often show up in Google Maps within a few weeks. We measure structural growth in visibility, reviews and customer actions over a quarter, which is why we start with a pilot of ten to fifteen locations.
How do tradespeople and contractors search for a wholesaler in their region?
Tradespeople search by trade and town, early opening hours, a business account or delivery to the building site. An installer who needs materials in the morning chooses the location on his route. A location profile with product range, opening hours and delivery services increases the chance that this location is chosen.
Should a trade wholesaler state whether consumers are welcome?
Yes, a wholesaler should make clear whether consumers can buy, both in the Google Business Profile and on the location page. Also state clearly that prices for business customers are often excluding VAT. This is not legal advice; in case of doubt we check with the franchise's lawyer.
What role does LinkedIn play in the marketing of a wholesale chain?
For wholesale chains we use LinkedIn to share content for installers and contractors, the business customers a location wants to win. In addition, Google Ads campaigns target tradespeople in the region and emails share offers and news with existing business customers. Together they support growth in new business accounts.
When should you plan marketing for a wholesaler in the construction and installation sector?
The construction and installation sector is busiest in spring and autumn, and the construction holiday brings a dip. We put these peaks in the content calendar so that the profiles, ads and social media of every wholesale location are ready in time. That way each location captures demand when tradespeople need the most materials.

Sources

Portrait of Gijs Bodenstaff

Gijs Bodenstaff
Franchise marketer, local SEO and GEO specialist, author

Curious how the locations of your wholesale franchise are doing? Request the free scan of three locations.