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Non-food retail · Kitchens

Franchise marketing for kitchen showrooms

Marketing for kitchen chains: more showroom appointments at every location.

By Gijs Bodenstaff · Updated:

Franchise marketing for kitchen showrooms generates showroom appointments at every location by getting found during the long research phase that comes before buying a new kitchen. Our team handles this for all locations at once, with one contract and one monthly report for the franchise brand.

What makes marketing for kitchen chains different?

People buy a new kitchen once every fifteen to twenty years. Customers research online for months, visit several showrooms and make the decision together. The showroom appointment is the moment that counts.

For head office, this means keeping the brand strong nationally and making sure every showroom wins locally at that moment of decision.

How do homeowners search for kitchen showrooms?

The search query reveals what the customer needs. We build the profile, location page and ad around it.

Homeowner searches and what a showroom needs
Search queryWhat the location needs to be chosen
kitchen showroom [town]A showroom with online appointment booking
kitchen showroom open SundaySunday trading days and opening hours
bespoke kitchen designDesign service per showroom
kitchen installation costPrice indications and what is included

How the same question sounds in an AI assistant

In ChatGPT, Gemini or Google AI Overviews, homeowners ask longer questions, for example: "Which kitchen showroom in the area has a large showroom, is open on Sunday and offers a bespoke design?" An AI can only recommend a showroom if those details are stated literally in the profile, reviews and location page. That is why we combine local visibility with outsourced local SEO.

What goes wrong at kitchen chains?

These are the four problems we come across most often at kitchen chains. Each one costs customers, and none of them solves itself.

Booking an appointment is cumbersome

Customers cannot choose a time and put off their visit.

Showrooms do not stand out

Every location has the same text.

Fear of the price

Without an indication, customers do not dare to visit.

Reviews about installation

Complaints about fitting go unanswered.

Our approach for kitchen showrooms

Our approach is set up per channel around the customer journey for kitchen showrooms. Your team approves, we carry it out per location.

What we do per channel for kitchen showrooms
ChannelUse for kitchen showrooms
Showroom pagesDisplays, advisers, appointment booking and Sunday trading days
Google Business ProfileThe showroom as a destination, photos of the displays
Google AdsCampaigns on kitchen plus region and showroom
Social mediaInspiration and completed kitchens (with consent)
EmailFollow-up after a showroom visit

No time or expertise in-house? Leave your franchise marketing to us.

Rules and points of attention for kitchen showrooms

Discount promotions must be fair: the Netherlands Authority for Consumers and Markets (ACM) watches for 'was/now' prices that were never actually charged. State what is included in terms of installation and appliances.

We include rules like these in the marketing handbook for franchisees. Legal questions are checked by the franchise brand's lawyer.

What does better visibility deliver for kitchen chains?

The NFV non-food retail sector, under which we classify kitchen showrooms, counted 180 franchise brands with 7,713 locations and €13.5 billion in revenue in 2025. That is an average of around €1.75 million in revenue per location per year. The worked example below shows from which revenue effect the Growth package pays for itself.

Worked example per location (NFV non-food retail sector average, 2025)
ItemAmount
Average revenue per location per year€1,750,292
Per month€145,858
1% extra revenue per year€17,503
Cost of Growth package per year€3,000
Break-even point: required revenue growth0.17%

Which KPIs matter for kitchen chains?

Alongside the standard KPIs in our monthly report (visibility, customer actions, reviews and position in Maps), in this sector we also look at:

Extra KPIs for kitchen showrooms
KPIWhy
Showroom appointments per locationThe most important predictor
Cost per appointmentEfficiency
Conversion from appointment to orderQuality

When should you plan marketing for kitchen showrooms?

January to March and September to November are the busy research periods, with Sunday trading days as peak moments. That is why we plan campaigns, posts and review requests on an annual calendar that is right for each location.

How do we start franchise marketing for kitchen showrooms?

Every partnership starts with the same four steps, tailored to your sector. Head office approves, franchisees provide input now and then, and we carry out the work. After three months you have a comparison between the locations on the table.

90-day start plan for kitchen chains
PeriodWhat we do
Weeks 1-2Baseline measurement at three locations for searches such as kitchen showroom [town] and kitchen showroom open Sunday, plus an AI test with a fixed set of questions
Weeks 3-4Showroom pages: displays, advisers, appointment booking and Sunday trading days
Month 2Google Business Profile and Google Ads: campaigns on kitchen plus region and showroom
Month 3Social media live and the first monthly report with showroom appointments per location and cost per appointment

Checklist: is your kitchen franchise in good shape online?

  • A showroom with online appointment booking
  • Sunday trading days and opening hours
  • Design service per showroom
  • Price indications and what is included
  • Email: follow-up after a showroom visit

Can you not tick off every point for every location? Then the free scan shows exactly where the gains are.

Who works on franchise marketing for kitchen showrooms?

You will not deal with a succession of account managers. Gijs Bodenstaff is your permanent point of contact; Angela (local SEO analyst), Elisabeth (local advertising) and Peter (local SEO and link building) carry out the work, together with ten regular freelancers whom we trained ourselves. Co-author Stanley Leijnse provides research and benchmarks. More about the people behind this agency.

Related sectors and services for kitchen showrooms

This page is part of marketing for non-food retail brands. Comparable sectors are marketing for tyre service chains and franchise marketing for print and copy shops. For kitchen showrooms we focus mainly on Google Ads for franchise brands and store locator pages. Why outsourcing pays off is explained under why outsourcing pays off; you can start with how the partnership works.

Frequently asked questions about franchise marketing for kitchen showrooms

How do we measure whether online marketing leads to showroom visits?
With booked appointments, direction requests and call clicks per showroom, linked to the orders the location reports.
Can we run discount promotions?
Yes, provided the original price was genuinely charged and the conditions are clear.
What does franchise marketing for kitchen showrooms cost?
Local visibility costs €99, €250 or €400 per location per month, excluding VAT. Strategy and advice are charged at €65 per hour with a fixed quote in advance. You pay the advertising budget directly to Google or Meta.
From how many locations is this worthwhile for kitchen chains?
From around ten locations. At that point central management clearly saves time and delivers consistency and comparable figures. For smaller kitchen franchise brands, we can set up the profiles and location pages as a one-off and train your own team.
Do you also work for kitchen chains that are not franchises?
Yes. Branch-based businesses and chains of independent owners under one brand face the same challenge: many locations, one brand. The approach is the same; only the agreements with the locations differ.
What do franchisees of kitchen chains notice about this?
That their location is easier to find and that reviews get a reply within 24 hours. Now and then they send in photos or local news via WhatsApp, and every month they receive their own figures, compared with the franchise brand average.
How does a kitchen retailer get more showroom appointments through Google?
With a showroom page where customers can book an appointment directly, and a Google Business Profile with photos of the displays. If customers cannot choose a time, they put off the visit. Following up by email after the showroom visit then helps turn the appointment into an order.
Should a kitchen retailer publish price indications online?
Yes, a price indication that shows what is included for installation and appliances takes away price anxiety. Without one, customers sometimes do not dare to visit. Customers also literally search for the cost of having a kitchen fitted, so a clear explanation on the showroom page helps in both Google and AI assistants.
How do showrooms within one kitchen brand set themselves apart online?
With a dedicated showroom page per location, showing the displays there, the advisers, Sunday opening days and the option to book an appointment. If every location has the same text, customers and Google see no reason to choose that showroom. Photos of the displays in the profile make the difference visible as well.
When do customers research a new kitchen most?
January to March and September to November are the busy research periods, with Sunday trading days as peak moments. Because customers research online for months and visit several showrooms, we plan campaigns, posts and review requests on an annual calendar that is correct for each location.

Sources

Portrait of Gijs Bodenstaff

Gijs Bodenstaff
Franchise marketer, local SEO and GEO specialist, author

Curious how the locations of your kitchen franchise are doing? Request the free scan of three locations.