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Healthcare, sport and wellbeing · Day care

Franchise marketing for day care centres

Marketing for day care organisations: found by participants, informal carers and referrers.

By Gijs Bodenstaff · Updated:

Franchise marketing for day care centres ensures that informal carers, care consultants and referrers can see, for each location, which activities are offered, who the day care is suitable for and how registration works. Our team handles this for all locations at once, with one contract and one monthly report for the franchise brand.

What makes marketing for day care organisations different?

Day care is rarely searched for by the participant themselves. An informal carer, Wmo (Social Support Act) consultant or case manager looks for a suitable place. They want to know quickly: which target group, which activities, what transport and how does the needs assessment work?

For head office, that means keeping the brand strong nationally and making sure each location wins locally at that moment of decision.

How do participants and referrers search for day care centres?

The search query reveals what the customer needs. We build the profile, location page and ad around it.

Searches by participants and referrers and what a location needs
Search queryWhat the location needs in order to be chosen
day care for older people [town]Target group and activities per location
dementia day care nearbySpecialisation clearly stated
care farm day activitiesType of location and atmosphere shown
apply for day care via the WmoExplanation of the needs assessment and registration

How the same question sounds in an AI assistant

In ChatGPT, Gemini or Google AI Overviews, participants and referrers ask longer questions, for example: "Which day care centre nearby is suitable for someone with early-stage dementia and arranges transport?" An AI can only recommend a location if those details are literally stated in the profile, reviews and location page. That is why we combine local findability with profile management for all locations.

What goes wrong at day care organisations?

These are the four bottlenecks we encounter most often at day care organisations. Each one costs clients, and none of them resolves itself.

Unclear target group

A location for young people with a disability and a location for older people are described in the same way online.

No information about transport

Informal carers drop out because they do not know whether transport is available.

Referrers forgotten

There is no information for care consultants and case managers, who determine many placements.

Few images

Without photos of activities, it is hard to see whether a location is a good fit.

Our approach for day care centres

Our approach is set up channel by channel around the customer journey of day care centres. Your team approves, we carry out the work per location.

What we do per channel for day care centres
ChannelUse for day care centres
Location pagesTarget group, activities, transport, needs assessment and a daily routine per location
Google Business ProfileThe right category, photos of activities, opening hours
Content for referrersA page for care consultants with the registration route and contact details
Review managementResponses to family members' experiences, without participant details
Social mediaActivities shown, with consent

No time or expertise in-house? Leave your franchise marketing to us.

Rules and points of attention for day care centres

Use photos of participants only with the consent of the participant or their representative. Be clear about funding through the Wmo (Social Support Act), Wlz (Long-term Care Act) or Youth Act without promising that a place is immediately available.

We include rules like these in the marketing handbook for franchisees. Legal questions are reviewed by the franchise brand's lawyer.

What does better visibility deliver for day care organisations?

The NFV healthcare sector, under which we classify day care centres, had 38 franchise brands with 2,201 locations and €2.8 billion in revenue in 2025. That is an average of around €1,272,000 in revenue per location per year. The worked example below shows the revenue effect at which the Growth package pays for itself.

Worked example per location (average for the NFV healthcare sector, 2025)
ItemAmount
Average revenue per location per year€1,272,149
Per month€106,012
1% extra revenue per year€12,721
Cost of Growth package per year€3,000
Break-even point: required revenue growth0.24%

Which KPIs matter for day care organisations?

In addition to the standard KPIs in our monthly report (visibility, customer actions, reviews and position in Maps), in this sector we also look at:

Extra KPIs for day care centres
KPIWhy
Registrations per locationIntake
Contacts from referrersThe most important source of placements
Occupancy rateWhere is there space?

When should you plan marketing for day care centres?

Registrations come in all year round; around the turn of the year and after the summer holidays, needs assessments and budgets at municipalities change. That is why we plan campaigns, posts and review requests on an annual calendar that is right for each location.

How do we get started with franchise marketing for day care centres?

Every partnership starts with the same four steps, tailored to your sector. Head office approves, franchisees provide occasional input, and we carry out the work. After three months, you have a comparison between the locations on the table.

90-day start plan for day care organisations
PeriodWhat we do
Weeks 1-2Baseline measurement at three locations for searches such as day care for older people [town] and dementia day care nearby, plus an AI test with fixed questions
Weeks 3-4Location pages: target group, activities, transport, needs assessment and a daily routine per location
Month 2Google Business Profile and content for referrers: a page for care consultants with the registration route and contact details
Month 3Review management live and first monthly report with registrations per location and contacts from referrers

Checklist: is your day care franchise in good shape online?

  • Target group and activities per location
  • Specialisation clearly stated
  • Type of location and atmosphere shown
  • Explanation of the needs assessment and registration
  • Social media: activities shown, with consent

Can you not tick off every point for every location? Then the free scan shows exactly where the gains are.

Who works on franchise marketing for day care centres?

You will not be passed between changing account managers. Gijs Bodenstaff is your permanent point of contact; Angela (local SEO analyst), Elisabeth (local advertising) and Peter (local SEO and link building) carry out the work, together with ten regular freelancers we have trained ourselves. Co-author Stanley Leijnse provides research and benchmarks. More about Franchise-Marketing.nl.

Related sectors and services for day care centres

This page belongs to franchise marketing for healthcare brands. Comparable sectors are marketing for maternity care chains and franchise marketing for skin clinics. For day care centres we focus mainly on location pages with schema and content planning for chains. For more on costs, see outsourcing local marketing for chains; you can start with the hybrid marketing model.

Frequently asked questions about franchise marketing for day care centres

Can you also reach referrers?
Yes, with a separate page and content for care consultants and case managers, and where appropriate with LinkedIn campaigns in the region.
How do we make the difference between locations clear?
With a location page for each location that describes the target group, activities and atmosphere, and a profile with its own photos.
Day care centres: what if one location is already doing well on its own?
Then we learn from that location. We use what works there as an example for the rest of the franchise brand, and make sure the location does not slip back when profiles or pages are managed centrally.
What does franchise marketing for day care centres cost?
Local findability costs €99, €250 or €400 per location per month, excluding VAT. Strategy and advice are charged at €65 per hour with a fixed quote in advance. You pay the advertising budget directly to Google or Meta.
From how many locations is this worthwhile for day care organisations?
From around ten locations. At that point, central management clearly saves time and delivers consistency and comparable figures. For smaller day care franchise brands, we can set up the profiles and location pages as a one-off and train your own team.
Do you also work for day care organisations that are not franchises?
Yes. Branch-based companies and chains of independent business owners under one brand face the same challenge: many locations, one brand. The approach is the same; only the arrangements with the locations differ.
Who usually searches online for a day activity centre?
Day activities are rarely searched for by the participant. Usually a family carer, Wmo consultant or case manager looks for a suitable place. They want to know quickly which target group a location serves, which activities it offers, whether transport is available and how the referral works. That is why we describe this per location.
What should a day activity organisation's location page include?
A good location page for day activities states the target group, activities, transport, referral requirements and a daily routine for that location. A family carer or referrer can then see immediately whether the place is suitable. Photos of activities also help, provided participants or their representatives have given permission for their use.
How should a day activity chain communicate about funding through the Wmo, Wlz or Youth Act?
Be clear about funding through the Wmo, Wlz or Youth Act, but do not promise that a place is available straight away. Explain on the location page how referral and registration work. We include rules like these in the marketing handbook for franchisees, and legal questions are checked by the franchise's lawyer.
Which KPIs does a day activity organisation track per location?
Besides the standard KPIs in the monthly report, a day activity organisation mainly tracks registrations per location, contacts from referrers and the occupancy rate. Registrations show intake, referrers are the main source of placements, and occupancy shows which locations still have room and where extra visibility pays off most.

Sources

Portrait of Gijs Bodenstaff

Gijs Bodenstaff
Franchise marketer, local SEO and GEO specialist, author

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