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Franchise marketing examples: how franchise brands approach it

Ten recognisable approaches per sector, with what they deliver and where they go wrong.

Illustration: a street of franchise locations, each with its own location pinEvery location visibleLocal & national

By Gijs Bodenstaff · Updated:

Looking for franchise marketing examples? Below you will find approaches we see working for Dutch franchise brands, organised by sector and by marketing level. We deliberately do not name brands: it is about the pattern, so you can apply it to your own franchise brand. Each example shows what head office arranges and what the location does. The sector figures come from the NFV (reference year 2025), the visibility figures from our own benchmark of 100 chains.

Why examples differ per sector

A supermarket, a hair salon and a home care organisation each have a different customer journey. In food it is about daily visits and special offers. In services it is about trust and an appointment. In healthcare it is about being found at the moment someone looks for help. That is why an example from one sector does not simply work in another.

Turnover and locations per sector (NFV, 2025)
SectorLocationsTurnover
Food retail7,536€21.9bn
Non-food retail7,713€13.5bn
Hospitality4,228€5.2bn
Services9,721€4.7bn
Healthcare2,201€2.8bn
Other3,538€2.4bn
Bar chart of franchise turnover per sector in the Netherlands in 2025, with food retail highest at €21.9 billion
Food retail accounts for almost half of franchise turnover in the Netherlands (NFV, 2025).

Examples from food and retail

Example 1: opening hours as marketing. A food franchise brand enters holiday opening hours centrally in all Business Profiles, two weeks in advance. Customers searching on Boxing Day immediately see which location is open.

Example 2: showing local stock. A non-food chain shows for each location which products are in stock. That attracts searchers who need something today.

Example 3: one promotion, a hundred landing pages. The national leaflet gets its own page per location with address, directions and opening hours, so the promotion can also be found locally. See location pages that rank.

Read more per sector in franchise marketing in food retail and marketing for non-food retail chains.

Examples from hospitality and services

Example 4: menu and photos per location. A hospitality franchise brand has its locations upload three of their own photos every month via a fixed route. Profiles with recent photos look lively and get clicked more often.

Example 5: reviews as a service. A service franchise brand automatically sends a review request after every appointment. Head office responds within 24 hours on behalf of the location, following a tone-of-voice guideline.

Example 6: a service area per franchisee. For franchise brands without a shop, such as cleaning or tutoring, every franchisee gets their own page per service area. That way they do not compete with each other in Google.

Examples from healthcare and other franchise brands

Example 7: getting categories right. A healthcare franchise brand checks the primary category in Google for each location. A wrong category costs visibility for exactly the search that matters.

Example 8: answering AI questions. A franchise brand writes answers per location to questions such as ‘which physiotherapist nearby treats sports injuries’. AI assistants pick up such concrete answers. See AI visibility for chains.

Example 9: recruitment and customer marketing kept separate. A franchise brand runs separate campaigns for new franchisees and for customers, so budgets do not get mixed up.

Example 10: a monthly report per location. Every franchisee receives one page with views, direction requests, phone calls and reviews. Debate about the fee decreases.

What goes wrong in practice?

Most mistakes are not a lack of creativity, but a lack of process. The benchmark of 100 chains shows where things go wrong.

Common mistakes and the solution
MistakeConsequenceSolution
Profiles half completedLess visible in MapsCentral check every quarter
Reviews left unansweredLower click-through and trustResponse within 24 hours
Every location has its own house styleThe brand becomes dilutedTemplates and a brand portal
Measuring only nationallyWeak locations stay invisibleReporting per location

Checklist: is your example ready for roll-out?

An example that works at three locations sometimes fails at thirty. That is almost always down to the roll-out: there is no owner, no template or no measurement. So run through this checklist before introducing an approach for all locations. That way you prevent franchisees dropping out because it takes too much time or delivers nothing.

Checklist for rolling out a marketing example
QuestionYes meansNo means
Is there one owner at head office?Someone monitors progressIt stalls
Is there a template or instruction?Locations can get started straight awayEveryone does it differently
Has it been measured in a pilot?You know what it deliversYou are rolling out a gamble
Does it fit within the house style?The brand stays recognisableThe brand becomes diluted
Does it take less than an hour a week per location?Franchisees take partSupport disappears

One example worked out in full: the holiday routine

To show what an example looks like in practice, we work one out in full. Take a franchise brand with forty shops that has adjusted opening hours in December. Six weeks in advance, head office collects the deviating hours per location through a single form. Four weeks in advance, the hours are entered centrally in all Google Business Profiles and on the location pages. Two weeks in advance, a short update goes live per location, with the hours and a local photo. During the week itself, someone checks daily that Google has not overwritten the hours with user suggestions.

The result: customers searching on a public holiday immediately see which shop is open, and franchisees do not get angry phone calls about closed doors. The franchisee only has to fill in the form; the rest happens centrally. That is the difference between an idea and a routine.

Planning of the holiday routine
WhenActionWho
6 weeks in advanceRequest deviating hoursHead office
4 weeks in advanceEnter in profiles and on the siteHead office or agency
2 weeks in advancePost an update per locationHead office, photo from the location
During the holidaysDaily check for changesHead office or agency

How do you apply these examples to your franchise brand?

Choose two examples that suit your sector and carry them out in a pilot with ten locations. Measure beforehand and after three months. You will find more ideas in ideas for franchise marketing. Want to know first where the biggest gains are? Request a free scan of three locations.

Frequently asked questions: franchise marketing examples

What is a good example of franchise marketing?
A good example is a national promotion that can be found per location: the same campaign, but with its own page, up-to-date opening hours and an updated Google Business Profile for each location. That way every franchisee benefits from the national budget and nearby customers find the closest location.
Why don't you name brands?
Because it is about the pattern, not the brand. An approach that works for a well-known chain only works for you if the process behind it is right. Besides, we do not publish client results without their permission.
Which franchise marketing works fastest?
Getting Google Business Profiles in order and responding to reviews often delivers results fastest, because you serve existing searchers better. Campaigns and content take more time before they have an effect.
Do these examples also work for small franchise brands?
Yes. With ten to thirty locations in particular, central management of profiles and reviews is easy to oversee. Most examples mainly require a fixed routine and little budget.
How do I measure whether an example works?
Measure views, direction requests, phone calls and website clicks from the Google Business Profile per location, and compare a pilot group with locations that have not changed anything yet. After three months you can usually see whether the approach makes a difference.
How does a franchise use holiday opening hours as marketing?
By entering the adjusted hours centrally and in good time in every Google Business Profile and location page. Six weeks ahead head office collects the hours through one form, four weeks ahead they are entered and two weeks ahead an update goes live per location. During the holidays someone checks daily that Google has not changed the hours.
Which marketing example works for franchises without a shop?
For franchises without a shop, such as cleaning or tutoring, a dedicated page per service area for each franchisee works well. It makes clear which franchisee serves which region, so franchisees do not compete with each other in Google. Combine this with reviews per franchisee and a monthly report per area, so every owner sees what marketing delivers in their own region.
Which marketing mistakes do franchises make most often?
The most common mistakes are half completed profiles, reviews left unanswered, a separate house style per location and measuring only at national level. It is rarely a lack of creativity, but a lack of process. The fixes are a central check every quarter, responding to reviews within 24 hours, templates through a brand portal and reporting per location.
When is a franchise marketing example ready to roll out to all locations?
An example is ready to roll out when there is one owner at head office, a template or instruction exists, it has been measured in a pilot and it fits the house style. If it costs a location more than an hour a week, franchisees often drop out. An approach that works at three locations sometimes fails at thirty because of a sloppy rollout.
Why does a franchise marketing example from one sector not simply work in another?
Because the customer journey differs per sector. In food it revolves around daily visits and offers, in services around trust and an appointment, and in care around being found when someone needs help. So choose examples from your own sector and test them first in a pilot with around ten locations before rolling out more widely.

Sources

Portrait of Gijs Bodenstaff

Gijs Bodenstaff
Franchise marketer, local SEO and GEO specialist, author

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